USE CASES

One system, every role

Choose the job you need your people ready for.

By role

All roles Client-facing advisors and sellers Frontline service staff New hires Compliance-critical roles Team leaders and supervisors Trainers and assessors Technical and pre-sales

By industry

All industries Financial services Education and training Pharmacy Retail Transport Contact centres Technology Legal

Client-facing advisors and sellers

Handle objections and suitability conversations with confidence, and show who is ready to speak to clients.

Seen in: Financial services, Retail

Frontline service staff

Stay composed in the difficult conversation, and know who needs support before it happens in front of a customer.

Seen in: Pharmacy, Retail, Contact centres, Transport

New hires

Ramp new people on your own standards, and see when each one is ready, not just when the course is finished.

Seen in: every industry

Compliance-critical roles

Show that people follow the procedure under pressure, not only that they have read it.

Seen in: Financial services, Pharmacy, Transport, Legal

Team leaders and supervisors

Coach from evidence. Team Readiness shows who is ready and who needs support, across your whole team.

Seen in: every industry

Trainers, assessors and training providers

Assess consistently, and evidence learner readiness instead of completion. FHL Capital cut its cohort assessment from three days to under three hours.

Seen in: Financial services, Education

Technical and pre-sales

They know the product. Can they talk about it? Practise the customer conversation, and see who is ready to explain it clearly.

Seen in: Technology

Colleagues taking part in a workplace training session — Stock image for illustration only