A practical assistant for real estate agents

Turn every lead into a clearer next action.

Hermes helps property agents qualify enquiries, remember client needs, match listings, draft replies, and follow up — from the channels agents already use.

WhatsApp enquiriesTelegram command centreGmail + Drive supportHuman approval before sensitive sends

The pain point

Paid leads are expensive. The leak happens after the enquiry arrives.

Requirements get buried in WhatsApp, callbacks are missed, listing matches stay in memory, and owners ask for updates that take time to prepare.

Property agent using phone in condo lobby

Hermes is built around the agent’s actual day: phone first, fast decisions, many follow-ups.

How to explain it to agents

“You keep talking to clients normally. Hermes quietly turns those conversations into profiles, matches, drafts, reminders, and daily priorities.”

Lead arrives

WhatsApp, Gmail, portal enquiry, screenshot, or forwarded note.

Hermes extracts

Budget, area, timeline, urgency, missing questions.

Memory updates

Buyer / tenant profile and listing context are saved.

Next action

Draft reply, match listing, or set follow-up.

Agent approves

The agent keeps control before anything sensitive goes out.

Buyer / tenant side

Better enquiry experience without forcing them into a form.

Hermes can ask short, natural clarifying questions and build a usable profile for the agent.

✓Less repeated explanation.
✓More relevant listings and viewing suggestions.
✓Clear next steps after each conversation.

Looking for 2BR near MRT, around $5k.

Any preferred area and move-in date?

Queenstown / Redhill, before Aug.

Saved: rent, 2BR, city fringe, August timeline.

Property agent side

The agent gets a command centre, not another complicated CRM.

Telegram is the control room. WhatsApp, Gmail, and Drive remain the working channels.

✓Forward any lead and get a quick qualification.
✓Approve draft replies before sending.
✓Ask “who matches this listing?” or “what can I show this tenant?”

Designed for messaging behaviour agents already have.

Simple architecture explainer

Hermes sits between client channels and the agent’s decision-making.

Input channels

WhatsApp leads

Gmail enquiries

Listing screenshots

Google Drive files

Hermes workspace

Lead qualification

Buyer / tenant memory

Listing memory

Follow-up logic

Agent output

Telegram summary

Reply draft

Match recommendation

Daily priority report

Lead qualification example

When a new buyer or tenant enquiry comes in, Hermes gives the agent the next best move.

Incoming lead

“Hi, I’m looking for a 2-bed condo near Queenstown MRT, budget below $1.4M. Need to move before school starts.”

Hermes output

✓Warm / high intent: budget, location, timeline present.
?Missing: financing readiness, size, must-haves.
→Draft reply + suggest 2 alternative areas if budget is tight.

Matching assistant

Hermes turns listing memory + buyer memory into usable recommendations.

Agents can ask natural questions instead of searching through chats manually.

Tenant A: Redhill, 3BR, $6.5k

Tenant B: Queenstown, move July

Tenant C: flexible area, needs school access

92%best match because budget, area, bedroom count, and timeline align

Draft message

Risk notes

Viewing follow-up

Goal: faster shortlisting, better viewings, fewer wasted conversations.

Follow-up engine

Hermes does not just remind. It prepares the message.

New lead follow-up

“You asked about Queenstown 2BR yesterday — are you free for a short viewing this weekend?”

Post-viewing follow-up

“Based on what you liked, I shortlisted 2 similar units with better layout / commute.”

Cold lead revival

“A new unit came up close to your earlier requirements. Want me to send details?”

Landlord update

Summarise enquiries, viewing feedback, pricing observations, and next recommendation.

Daily operating rhythm

Every morning, the agent sees what needs attention.

This is the habit loop that makes Hermes useful beyond one-off ChatGPT prompts.

Today’s Hermes report

3New leads captured across WhatsApp/Gmail.
2Hot leads needing reply before lunch.
4Overdue follow-ups with draft messages ready.
1Landlord update draft awaiting approval.

Important reassurance for agents

Hermes assists the agent. It does not replace the agent.

Agent approval

Sensitive WhatsApp/Gmail replies are drafted for review, not blindly sent.

Fact checks

Market/listing claims include source, timestamp, confidence, and risk warnings.

Natural tone

Drafts are rewritten to sound warm, concise, local, and non-robotic.

Pilot ask

We are looking for agents willing to test with real or sample leads.

The pilot is not asking agents to change their whole workflow. It asks them to try Hermes on a few realistic daily tasks.

Agent trial tasks

1Forward 3–5 past buyer/tenant enquiries.
2Add 1–3 active listings or focus projects.
3Ask for one match and one follow-up draft.
4Tell us what was useful, wrong, or missing.

Pilot success metrics

We validate repeated usefulness, not just technical novelty.

More complete leads

Hermes captures the key missing fields agents need to act.

Faster response

Agent gets a ready-to-edit reply instead of starting from blank.

Better follow-up

Fewer opportunities forgotten after enquiry or viewing.

Repeated use

Agents come back because it saves time in their actual workflow.

Set expectations clearly

Hermes is not a property portal, CRM replacement, or autonomous salesperson.

It is a private workflow assistant layered on top of the agent’s existing channels.

The agent keeps the relationship. Hermes handles the memory, drafting, matching, and reminders.

Suggested closing line

“If you already buy leads and manage clients on WhatsApp, Hermes is built to help you convert more of what you already have.”

Try it with real leads

Start with past enquiries and active listings.

Keep control

Review drafts before they go to clients.

Give feedback

Help shape the workflow before we package it into ClawOne.